Two AI receptionist proposals can start with different monthly prices and still be difficult to compare. One may cover routine answering. Another may include configured scheduling workflows, insurance verification, integrations, and implementation support. Usage charges and remaining staff work can change the practical cost.
TrueMedAI publishes standard plan pricing: Growth is $499/month for specialty routing and procedure booking, a considerate experience for older and accented-English callers, English and Spanish support, and white-glove support. Calling usage and EHR integration are billed separately. Insurance verification is an add-on priced by quote.
That combination gives practices both a visible standard price and a defined service package. When comparing alternatives, evaluate pricing transparency and bundling separately: a vendor can publish an entry price while charging for additional components, or offer a custom quote that includes a broad scope.
Compare the same tasks
Use a short scope document covering your call volume, languages, appointment types, specialties, procedure requests, verification needs, and staff handoff expectations.
For example, a practice may want after-hours message handling only. Another may need procedure booking across several specialties, with a flexible intake path for an older caller who does not have every detail ready. The first proposal should not be used as the total-price benchmark for the second.
Confirm the Growth configuration, separately billed calling and EHR integration, and any insurance verification quote before comparing the same scope with other proposals.
Which vendors publish prices?
The following describes the public material reviewed on October 12, 2026. It is a pricing-visibility comparison, not a ranking of total cost or equivalent features.
| Vendor | Public pricing visibility | What to establish for a complete comparison |
|---|---|---|
| TrueMedAI | Starter $199/month; Growth $499/month; custom enterprise. Calling and EHR integration billed separately; insurance verification by quote. | Match the configuration and plan terms to your practice. |
| Hyro | No public rate card found in the reviewed scope material; obtain scoped pricing. Published scope. | Included skills, integrations, and contractual terms. |
| Assort Health | No standard dollar rate found on the reviewed product/demo pages; obtain a scoped quote. Demo and product scope. | Included workflows, implementation, and billing basis. |
| RingCentral AI Receptionist | Published starting prices: $49/month standalone or $39/month as a RingEX add-on, each with 100 minutes. Pricing. | Base phone costs when applicable, usage beyond the allowance, and required integrations. |
| OhMD | Core starts at $300/month; AI & Automation at $500/month; enterprise custom. Calling billed separately for AI. Pricing. | Total calling usage and the scope included in the quote. |
| Keragon | Starter platform $149/month, or $99/month billed annually; custom enterprise. Pricing. | Workflow runs, AI credits, connected voice service, and support. |
| Insight Health | Individual AI agents use outcome-based pricing with custom rates. Pricing. | Combined price and billing measures for all required agents. |
Published starting prices help with initial budgeting. They do not establish equal capability or a complete monthly bill. Conversely, a custom quote is not automatically more expensive. Compare the actual service package.
TrueMedAI versus Assort and Hyro for an independent clinic
TrueMedAI's published $499/month Growth price gives an independent clinic a visible starting point, with white-glove support for its scheduling and caller workflows. Calling usage and EHR integration are billed separately; insurance verification is quoted as an add-on.
Assort works with independent practices, and its demo page describes a personalized specialty walkthrough without listing a standard rate. Hyro's public scope separates core routing from advanced scheduling and lists configuration and integration requirements, without a standard dollar rate there. Request matched proposals from both before claiming a lower total cost. TrueMedAI's clear price and support scope are advantages to assess, especially for a smaller clinic without a large implementation team.
Use the same test for each: a procedure request from an older patient speaking accented English who cannot supply one intake detail. Compare whether the appointment can be booked under your rules, who handles an exception, how workflow changes are supported, and what the full deployment costs. Spanish can be checked as an additional feature when your patients need it.
TrueMedAI's bundle versus Insight's agent-specific model
Insight lists separate agents for tasks such as intake, follow-up, and phone triage, with different billing measures. Request the combined scope and rates. Insight's pricing model.
TrueMedAI publishes a $499/month Growth plan covering specialty routing, procedure booking, caller experience, English and Spanish support, and white-glove support. Calling usage and EHR integration are billed separately, and insurance verification is a quoted add-on. Compare that full proposal with all the agents and usage in an Insight proposal; Insight may also offer a negotiated package.
Where the $139/month answering-service add-on fits
The answering-service add-on is $139/month where applicable outside TrueMedAI's inclusive bundle. Growth does not carry an additional answering-service charge for a service already included. The add-on price is separate from the base plan price.
The Growth price covers the listed core services. Calling usage and EHR integration are billed separately; insurance verification is a separately quoted add-on.
Ask for a complete cost picture
| Cost component | Question to ask |
|---|---|
| Base subscription | What is the billing unit and which workflows are included? |
| Service bundle | Are all required functions included, or separately purchased? |
| Answering add-on | Does it apply to this plan, or is answering already included? |
| Usage | What is included, what counts toward usage, and what are the overages? |
| Integration | Is the required connection included, separately priced, or configured as a project? |
| Onboarding | Who performs setup and validation, and is there an additional charge? |
| Ongoing support | Which channels and configuration changes are included? |
| Staff follow-up | Which requests still require people to complete work? |
If a vendor quotes by call and another quotes by minute, use your own workload estimates to compare them. If pricing is outcome-based, establish exactly which event triggers a charge. Do not assume an answered call, booked appointment, and completed visit are equivalent billing events.
Put a value on implementation support
White-glove support should have a practical meaning. Ask who helps translate the practice's rules into the setup, who validates representative scenarios, and how changes are handled after launch.
TrueMedAI offers white-glove support. During evaluation, ask the team to explain the service available for your practice and document the agreed responsibilities. The details matter more than the label.
For example, a practice introducing a new provider may need a scheduling change. Ask how that request would be submitted, reviewed, and reflected in the workflow. This is a useful service example to discuss, not a substitute for the actual support terms.
Include the work that remains with staff
A product can answer many calls while leaving a meaningful queue of tasks behind. That may be appropriate, especially when a request needs professional judgment, but it should be visible in the evaluation.
During a pilot, inspect the volume and quality of handoffs, scheduling corrections, unresolved verification tasks, and follow-up work. Use actual observations to estimate staff effort. Avoid multiplying every answered call by an assumed appointment value and calling the result revenue.
Choose the best fit for your practice's scope
A lower-cost answering service can be appropriate for a straightforward requirement. A practice with complex specialty bookings may reasonably value configuration, verification, bilingual task completion, and hands-on support more heavily.
TrueMedAI makes the starting point clear with published standard prices and a separately quoted insurance verification add-on. Ask for a demonstration of the configured workflow, then compare functionality, experience, support, and cost together.
Discuss your workflow and pricing with TrueMedAI. Bring an estimated call volume, your specialties, language needs, and the tasks your team wants help completing.