Meet Ellie by TrueMedAI
AI reception that understands your specialty workflows.
Connect the patient’s request with the right specialty workflow. Ellie by TrueMedAI supports intelligent routing and bookings for specialty procedures.
From the call to the correct next step
A procedure appointment can involve more than an open calendar slot. The provider, visit type, location, and practice-defined booking requirements all matter. Ellie brings intelligent routing and specialty procedure booking into one patient-access offering.
Your practice defines the workflow. During a tailored demonstration, see how the configuration handles a routine appointment, a supported procedure request, and a request that needs staff review.
Multi-specialty routing
Evaluate how Ellie connects the request with the appropriate specialty, provider, location, and next step in your practice.
Specialty procedure booking
Bring the specific procedures your front office books. Review the appointment outcome and the practice’s requirements together.
Connected patient access
Pair specialty workflows with English and Spanish support, insurance verification, and white-glove support.
Show the actual specialty setup
Clinics that used other products told us some previous implementations struggled with their real specialty setup or could not book particular procedure appointments. Those clinic-reported experiences are a reason to evaluate the full workflow, from the caller’s request to the result your staff receives.
For example, use a supported procedure request with synthetic details. Then repeat the scenario with a missing intake answer. Review what your clinic requires before booking, what it permits staff to collect later, and how an unresolved request reaches a clear next step.
Specialty workflows in Growth and higher
Growth is $499/month and includes specialty routing and procedure booking, Spanish support, improved caller experience, and white-glove support. Calling usage and EHR integration are billed separately. Insurance verification is a separately quoted add-on.
Explore the Growth bundle or read the specialty-workflow guide.
Your practice. Your workflows.
See Ellie handle the calls your clinic receives.
Bring a representative workflow and synthetic example details. We’ll show how the configured offering fits your practice.